Privacy Policy

To provide you with a secure and functional service, we process various types of information:

Identity and contact details: Name, date of birth, email address, and residential address, required for age verification and account management.

Device and usage data: IP address, browser type, operating system, and interaction history, mainly used for technical stability and fraud prevention.

Transaction data: Information relating to deposits and withdrawals, for processing your financial transactions and complying with anti-money laundering legislation.

Communication data: Content of correspondence with our customer service for support improvement and quality purposes.

We typically base the processing of your data on the following legal grounds: the performance of a contract (providing the services you have requested), compliance with legal obligations (such as tax and anti-money laundering rules), your explicit consent (for specific newsletters, for example), and our legitimate interests (such as ensuring network security and preventing misuse).

Your information is used exclusively for legitimate and predetermined purposes. This includes the creation and management of your account, facilitating secure payment transactions, conducting risk analyses for fraud prevention, and providing responsive customer service. Marketing messages are only sent when you have explicitly opted in, and you can adjust your preferences at any time.

We do not retain your personal data for longer than is reasonably necessary for the purposes for which it was collected. However, data related to financial transactions and account verification may be kept for longer periods if local legislation regarding financial administration and anti-fraud measures requires it. Once statutory retention periods have expired, your data will be securely and permanently deleted or anonymized.

To provide our services, we sometimes collaborate with external service providers, such as payment providers, identity verification services, and IT infrastructure partners. These parties act as processors and are contractually obligated to handle your data strictly according to our instructions. We do not sell your data to third parties for their own commercial purposes under any circumstances.

If it is necessary to process your data outside your own jurisdiction or outside the European Economic Area (EEA), we take reasonable measures to ensure that this transfer is protected by appropriate security mechanisms. This is typically done through standard contractual clauses or other legally recognized safeguards, to ensure a comparable level of protection.

We implement advanced technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Although we employ extensive encryption and access controls, we emphasize that no method of data transmission over the internet can guarantee absolute security. We strive for a high level of security, but use of the platform is at your own risk.

You have various rights regarding your personal data. This includes the right to access the data we hold about you, the right to correct inaccuracies, and, under certain conditions, the right to erasure or restriction of processing. Where applicable, you can also object to specific processing activities or request the portability of your data.

For questions regarding the handling of your personal data or to exercise your rights, please contact our privacy team at wildrobincasino_support@gmail.com. This policy may be updated occasionally; changes will be posted on this page with an updated revision date.