Our services are exclusively available to individuals who have reached the age of 18 years or older, or the legal age of majority in their respective jurisdiction, if higher. During the registration process, we carry out verifications to prevent minors from accessing the platform.
We believe that responsible gaming starts with awareness. Gambling should never be seen as a way to solve financial problems, pay off debts, or generate a guaranteed income. We encourage players to only play with money they can afford to lose and to make decisions based on enjoyment, not necessity.
To help you maintain control over your activities, we offer various tools that you can activate in your account settings:
You have the option to set limits on the amount you can deposit daily, weekly, or monthly. Likewise, you can set a loss limit, which prevents you from losing more than a predetermined amount within a specific period.
To prevent you from spending too much time on the platform unnoticed, you can activate session limits. This will notify you or log you out when a certain amount of time has passed. Additionally, you can request a "time-out", which temporarily blocks your account for a period of, for example, 24 hours to several weeks.
If you feel you are losing control, we offer a formal self-exclusion procedure. By choosing this option, your access to the platform will be blocked for a longer, predetermined period (or permanently). During this time, you cannot reverse your decision. You can also decide to permanently close your account at any time.
It is important to continue to critically observe your own behavior. Signs that may indicate a developing problem include: exceeding your personal budgets, lying about your gambling activities, trying to win back losses (chasing losses), or playing when you feel emotionally unstable or stressed.
If you or someone around you is struggling with gambling-related problems, we strongly recommend seeking independent professional help. Various independent foundations and helplines are available that offer specialized support. We strongly encourage proactively engaging with these professional networks.
If you share your computer or device with individuals below the legal age limit, we recommend installing parental control software. Never leave your login details unattended and do not use features that automatically save your password on shared devices.
We strive to implement reasonable measures for monitoring playing behavior, although the ultimate responsibility for participation lies with the user. This policy is regularly evaluated to ensure that our responsible gaming tools remain adequate and up-to-date.